tag:blogger.com,1999:blog-5871622517534679492024-02-06T22:24:50.319-08:00ACTIVE Rent-A-CarActive - Rent a car, una empresa horrible de alquiler de coches en Croacia.
Active - Rent a car, a horrible company to hire a car in Croatia.
Active - Rent a car, strašno tvrtka car tvrtka u Croacia.una strašno najam vozila u Hrvatska.fesajehttp://www.blogger.com/profile/07058339000906098372noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-587162251753467949.post-29979337120884245362011-08-26T04:12:00.000-07:002011-10-15T00:59:22.353-07:00Active Rent-A-Car: The history of how been scammed by a car rental company in Croatia<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg7c9_H6YxbO8DUwcCPVufEyadkCaPDPQD_PWrsIkwZCGR1yc2Brzvsgvgtl02PK6qnlTnFBLhedQ8EWnB3-k6EgqhOVvxwFZgvXaAG9r-o8aAbwzXkbZO8ax98xAmAY2qKjZpDksOl0u8_/s1600/active-rent-croatia-invoice.jpg"></a><span class="Apple-style-span"></span><br />
<div>
<span class="Apple-style-span"><span class="Apple-style-span">This is the history of how I was been fooled by </span><a href="http://www.activerent.hr/">Active Rent-A-Car</a> while I was in Croatia.</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">I rented a car with <a href="http://www.activerent.hr/">Active Rent-A-Car</a> through <a href="http://www.autoeurope.es/">Auto Europe</a> car rental services, from 5th till 16th of june of this year.</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<span class="Apple-style-span"><div>
I took the car, an Opel Astra SW in the office of <a href="http://www.activerent.hr/">Active Rent-A-Car</a> that is outside the Dubrovnik Airport. I signed the contract, the pick-up form where it shown the damages of the car and the attendant took a copy of my debit card as a charge for the insurance's franchise.</div>
<div>
<br /></div>
<div>
While I was travelling around Croatia, I turned in a narrow street and I scratched the left part of the front bumper. I took the pick-up form that I signed in the <a href="http://www.activerent.hr/">Active Rent-A-Car</a> office to ensure that there was already a damage in that part of the bumper, thinking of how would <a href="http://www.activerent.hr/">Active Rent-A-Car </a>considered that scratch.</div>
<div>
<br /></div>
<div>
Down here, a copy of the pick-up form, in the left part it shows x2 damages while picking-up, and x3 damages while returning:</div>
<div>
<br /></div>
<div>
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiaqvo-FnRbSAUjikc3GygvqqKr95mVwckjdiiz9QUKIhXECVQPbc7LV6EybFsdwqcpLY53djZWP0TyLjpM5xGNbiQEzbQQb6f2wq2e-QKP3E8tigoHFQHcR8wb-TgYQ7f0ae3JiIkJfaqY/s1600/active-rent-croatia-form.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5645566738473827282" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiaqvo-FnRbSAUjikc3GygvqqKr95mVwckjdiiz9QUKIhXECVQPbc7LV6EybFsdwqcpLY53djZWP0TyLjpM5xGNbiQEzbQQb6f2wq2e-QKP3E8tigoHFQHcR8wb-TgYQ7f0ae3JiIkJfaqY/s320/active-rent-croatia-form.jpg" style="cursor: pointer; float: left; height: 308px; margin-bottom: 10px; margin-left: 0px; margin-right: 10px; margin-top: 0px; width: 320px;" /></a></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
At the return, once again in the <a href="http://www.activerent.hr/">Active Rent-A-Car's </a>office outside the Dubrovnik airport, the attendant told me that I have to pay the whole price of the insurance's franchise, independently of the car's damages or the damage of any of the car's components, even if one component was already damaged. So that, if you make any damages to a rearview that was already damaged you have to pay for the whole damage, and that's the whole amount of the franchise: 650€. That's the way <a href="http://www.activerent.hr/">Active Rent-A-Car</a> works.</div>
<div>
<br /></div>
<div>
Down here some photos that I took when I returned the car:</div>
<div>
<br /></div>
<div>
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh4Tc2ys7NKM8k4izyGU1mcyC9F4gkDi3M2HylMNbbae4E5A117lIe4UJ_svBGC9mOCAgJqj3gGhOikoTBpC0kvYR4ju3W8aUjLUxu-XIR5o_FVx1xj9jF0aEaCSMAz4LsCUnIkY8NOTuZp/s1600/active-rent-croatia-5.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5645567109254077746" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh4Tc2ys7NKM8k4izyGU1mcyC9F4gkDi3M2HylMNbbae4E5A117lIe4UJ_svBGC9mOCAgJqj3gGhOikoTBpC0kvYR4ju3W8aUjLUxu-XIR5o_FVx1xj9jF0aEaCSMAz4LsCUnIkY8NOTuZp/s320/active-rent-croatia-5.jpg" style="cursor: pointer; float: left; height: 240px; margin-bottom: 10px; margin-left: 0px; margin-right: 10px; margin-top: 0px; width: 320px;" /></a>
<br />
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgCtG21dQTdhlUmQa_rns2uzhap7dVQRBOwdQKFAznozT5Y0ygD6zSJmsGBrSK-rNMY5kVfK2wRNyOJVDtYH1aTRKyiC2z7mUPid13GQb9E_ken8WuFRipCR_7o4CIeQUTzUzxQ1AWThHAI/s1600/active-rent-croatia-4.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5645567103718285554" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgCtG21dQTdhlUmQa_rns2uzhap7dVQRBOwdQKFAznozT5Y0ygD6zSJmsGBrSK-rNMY5kVfK2wRNyOJVDtYH1aTRKyiC2z7mUPid13GQb9E_ken8WuFRipCR_7o4CIeQUTzUzxQ1AWThHAI/s320/active-rent-croatia-4.jpg" style="cursor: pointer; float: left; height: 240px; margin-bottom: 10px; margin-left: 0px; margin-right: 10px; margin-top: 0px; width: 320px;" /></a>
</div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi3D2vvxR9W_qQBfTYPXRU_NxFcn5U5OT1Bu2A26wRBKihyphbjeW_dk5dqNAVEW-wvM4zMfULYbTw-Ux1joc8YomMO1Q-XAi6sc5DH0R-MrJO9rhKZ558iAGGkRkA6osZrtkY-bxuM9Jho/s1600/active-rent-croatia-3.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5645567102589255666" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi3D2vvxR9W_qQBfTYPXRU_NxFcn5U5OT1Bu2A26wRBKihyphbjeW_dk5dqNAVEW-wvM4zMfULYbTw-Ux1joc8YomMO1Q-XAi6sc5DH0R-MrJO9rhKZ558iAGGkRkA6osZrtkY-bxuM9Jho/s320/active-rent-croatia-3.jpg" style="cursor: pointer; float: left; height: 240px; margin-bottom: 10px; margin-left: 0px; margin-right: 10px; margin-top: 0px; width: 320px;" /></a>
</div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br />
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgJAJNisUrCFQ3yB46c3mjtH6sDKbEPbpjEIVLECDendQjLvVoqeP0_fFixgnKV-s-7WAEkzYEax-GbKPRf-2dDZBoyXb9YDtAOVT6FJ4Lgf-XKWMZV44kkw6lEe7PWoTsZrADlEJ1YFAdV/s1600/active-rent-croatia-2.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5645567101076857122" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgJAJNisUrCFQ3yB46c3mjtH6sDKbEPbpjEIVLECDendQjLvVoqeP0_fFixgnKV-s-7WAEkzYEax-GbKPRf-2dDZBoyXb9YDtAOVT6FJ4Lgf-XKWMZV44kkw6lEe7PWoTsZrADlEJ1YFAdV/s320/active-rent-croatia-2.jpg" style="cursor: pointer; float: left; height: 320px; margin-bottom: 10px; margin-left: 0px; margin-right: 10px; margin-top: 0px; width: 240px;" /></a>
</div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br />
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjkxrm4kHlcfwoqMY0HFDFV7Gu05GOCizbNThemVGzAlod_bWQ4Na_5IO-E-gkt6B8DV-9fwaBilgQk6mp_cuGmeqe-XtP6Le_uBlYgUbvG_ZeDeZYTGVhkCDI5G8X_H-RKJWenwW_tQaLp/s1600/active-rent-croatia-1.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5645567095044309986" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjkxrm4kHlcfwoqMY0HFDFV7Gu05GOCizbNThemVGzAlod_bWQ4Na_5IO-E-gkt6B8DV-9fwaBilgQk6mp_cuGmeqe-XtP6Le_uBlYgUbvG_ZeDeZYTGVhkCDI5G8X_H-RKJWenwW_tQaLp/s320/active-rent-croatia-1.jpg" style="cursor: pointer; float: left; height: 240px; margin-bottom: 10px; margin-left: 0px; margin-right: 10px; margin-top: 0px; width: 320px;" /></a>
<br />
<span class="Apple-style-span"></span><span class="Apple-style-span"></span></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
Considering that, and knowing that the flight will took off in two hours, I couldn't argue with the attendant. I tried to call to <a href="http://www.autoeurope.es/">Auto Europe</a>'s customer service without succes.</div>
<div>
<br /></div>
<div>
At the return to Spain I checked that I had no debit card charge, but at the 14th of july, a month later, I get a charge of 658,36€ from <a href="http://www.activerent.hr/">Active Rent-A-Car</a> (to be accurate 638,60€ plus 3% of charge for buying in a foreign country), so close to the limit of the insurance franchise.</div>
<div>
<br /></div>
<div>
Down here a detail of the debit card charge:</div>
<div>
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh3U2yvL-QSmvLhTyhO7mYPThWcE2NcRwt6Yp1MPQir8zmUj29SbUu6CcpoHKPjjZbWRQQWz8oCKUqZjZdkAz0ydjNwB2SlLVBAux3I0HnCoALLVr1V7LIJ3vH7tWwleABtEC7NEaq5C4Gz/s1600/active-rent-debit-charge.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5645569465267272626" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh3U2yvL-QSmvLhTyhO7mYPThWcE2NcRwt6Yp1MPQir8zmUj29SbUu6CcpoHKPjjZbWRQQWz8oCKUqZjZdkAz0ydjNwB2SlLVBAux3I0HnCoALLVr1V7LIJ3vH7tWwleABtEC7NEaq5C4Gz/s320/active-rent-debit-charge.jpg" style="cursor: pointer; float: left; height: 156px; margin-bottom: 10px; margin-left: 0px; margin-right: 10px; margin-top: 0px; width: 320px;" /></a></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
I called once again to <a href="http://www.autoeurope.es/">Auto Europe</a>, trying to claim but they told me they are sorry, but that is the way they work. Assuming the problem I told them to obtain the invoice of the car's repair, to make sure the amount is correct.</div>
<div>
<br /></div>
<div>
On 26th agoust, one month latter, <a href="http://www.autoeurope.es/">Auto Europe</a> sends me the invoice given by <a href="http://www.activerent.hr/">Active Rent-A-Car</a> dated 22th agoust: they make you pay for a repair that you don't really know if it is made, with a value much higher than the real for the damage, with an invoice dated one month latter than the paid made, considering that the bumper was already damaged when took the car.</div>
<div>
<br /></div>
<div>
Down here the detail of the invoice (with notations in spanish thanks to the webadmin of </div>
<div>
<a href="http://www.sobrecroacia.com/">Croacia</a>):</div>
<div>
<br /></div>
</span><span class="Apple-style-span" style="-webkit-text-decorations-in-effect: underline; color: #0000ee;"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5645569731901209106" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg7c9_H6YxbO8DUwcCPVufEyadkCaPDPQD_PWrsIkwZCGR1yc2Brzvsgvgtl02PK6qnlTnFBLhedQ8EWnB3-k6EgqhOVvxwFZgvXaAG9r-o8aAbwzXkbZO8ax98xAmAY2qKjZpDksOl0u8_/s320/active-rent-croatia-invoice.jpg" style="cursor: pointer; float: left; height: 157px; margin-bottom: 10px; margin-left: 0px; margin-right: 10px; margin-top: 0px; width: 320px;" /></span><br />
<div>
<span class="Apple-style-span">
</span></div>
<div>
<span class="Apple-style-span">
</span></div>
<div>
<span class="Apple-style-span">
</span></div>
<div>
<span class="Apple-style-span">
</span></div>
<div>
<span class="Apple-style-span">
</span></div>
<div>
<span class="Apple-style-span">
</span></div>
<div>
<span class="Apple-style-span">
</span></div>
<div>
<span class="Apple-style-span">
</span></div>
<div>
<span class="Apple-style-span">
</span><span class="Apple-style-span"></span><br />
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">My experience cannot be worse, but not all of this is bad.</span></div>
<br />
<div>
<span class="Apple-style-span"></span><br />
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">The <a href="http://www.visitacroacia.es/">Croatia tourism office</a> offers me sending the reclamation direct to Croatia and the webadmin of <a href="http://www.sobrecroacia.com/">Croacia</a> helps me translating the invoice. An EU citizen cannot reclaim through the <a href="http://cec.consumo-inc.es/Secciones/Quienes/Quienes_en.asp">European Consumer Center</a> because Croatia is not part of the EU, not till 2013.</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">Internet searching returns that we are not the firsts, nor the lasts, but thanks to the forum of </span></div>
<div>
<span class="Apple-style-span"><a href="http://www.sobrecroacia.com/">Croacia</a> and its webadmin we have been aimed to the propper way of managing our problem. </span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">Here you have our history so that when you look for a car rental company in Croatia you'll surely know that <a href="http://www.activerent.hr/">Active Rent-A-Car</a> is not the one you want unless you want to end your trip like us.</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">Regards.</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">PD: I will update this post or post new ones if there are news about all of this.</span></div>
</div>
</div>fesajehttp://www.blogger.com/profile/07058339000906098372noreply@blogger.com9tag:blogger.com,1999:blog-587162251753467949.post-87188912765821945332011-08-26T03:11:00.000-07:002011-10-15T00:58:57.618-07:00Active Rent-A-Car: Historia de como ser timado por una empresa de alquiler de coches en Croacia<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjHsKHhkLMFKWem4GMOMlZpVEHAQNbbHIeLY4XhMwyfIAgl0KYO5ncYyvpQT9s06tEglQbbPBYQi2s1YsrL6OTwI9Lo1OIZ-AWC85qW-FIH_gT4u-PEspP9Z6xt2inyWF_bnqlO6LKUXli7/s1600/detalleFactura.jpg"></a><span class="Apple-style-span">Esta es la</span><span class="Apple-style-span"> historia de como fui timado por la empresa <a href="http://www.activerent.hr/">Active Rent-A-Car </a> en mi viaje a Croacia.</span><br />
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">Alquilé un coche a esta empresa, a través del mayorista de alquiler de coches <a href="http://www.autoeurope.es/">Auto Europe</a>, del 5 al 16 de junio de este año, 2011.</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">Recogí el coche, un Opel Astra ranchera en la oficina que <a href="http://www.activerent.hr/">Active Rent-A-Car </a> tiene en el exterior del aeropuerto de Dubrovnik. En la recogida del coche firmé el contrato, el parte de recogida donde se detallaban los desperfectos que tenía el coche y me aprovisionaron un cargo en la tarjeta de débito por el total de la franquicia del seguro.</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">Durante el viaje a lo largo de Croacia, en un giro en una calle bastante estrecha, arañé la parte delantera izquierda del parachoques del coche, y me fui rápidamente a mirar el parte de recogida que firmé: ya había desperfectos en esa parte del parachoques, a saber cómo lo tomaba <a href="http://www.activerent.hr/">Active Rent-A-Car </a>.</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">Aquí el detalle del parte, a la izquierda un x2 de desperfectos en la recogida, un x3 a la entrega:</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiaqvo-FnRbSAUjikc3GygvqqKr95mVwckjdiiz9QUKIhXECVQPbc7LV6EybFsdwqcpLY53djZWP0TyLjpM5xGNbiQEzbQQb6f2wq2e-QKP3E8tigoHFQHcR8wb-TgYQ7f0ae3JiIkJfaqY/s1600/active-rent-croatia-form.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5645566738473827282" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiaqvo-FnRbSAUjikc3GygvqqKr95mVwckjdiiz9QUKIhXECVQPbc7LV6EybFsdwqcpLY53djZWP0TyLjpM5xGNbiQEzbQQb6f2wq2e-QKP3E8tigoHFQHcR8wb-TgYQ7f0ae3JiIkJfaqY/s320/active-rent-croatia-form.jpg" style="cursor: pointer; float: left; height: 308px; margin-bottom: 10px; margin-left: 0px; margin-right: 10px; margin-top: 0px; width: 320px;" /></a></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">Pues bien, en la entrega, de nuevo en la oficina de <a href="http://www.activerent.hr/">Active Rent-A-Car </a> que hay en el exterior del aeropuerto de Dubrovnik, el encargado me indica que me cargan completamente el importe de la franquicia, independientemente del desperfecto que tenga el coche y de si ya presentaba un desperfecto en cualquier pieza o componente. Si a ti te dan un coche con un arañazo en el retrovisor y tu lo entregas con otro arañazo en el mismo retrovisor son 650€. Así es <a href="http://www.activerent.hr/">Active Rent-A-Car </a>.</span></div>
<div>
<span class="Apple-style-span"><br /></span><br />
<span class="Apple-style-span">Aquí una fotos que tomé del desperfecto a la entrega del coche:</span></div>
<div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh4Tc2ys7NKM8k4izyGU1mcyC9F4gkDi3M2HylMNbbae4E5A117lIe4UJ_svBGC9mOCAgJqj3gGhOikoTBpC0kvYR4ju3W8aUjLUxu-XIR5o_FVx1xj9jF0aEaCSMAz4LsCUnIkY8NOTuZp/s1600/active-rent-croatia-5.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5645567109254077746" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh4Tc2ys7NKM8k4izyGU1mcyC9F4gkDi3M2HylMNbbae4E5A117lIe4UJ_svBGC9mOCAgJqj3gGhOikoTBpC0kvYR4ju3W8aUjLUxu-XIR5o_FVx1xj9jF0aEaCSMAz4LsCUnIkY8NOTuZp/s320/active-rent-croatia-5.jpg" style="cursor: pointer; float: left; height: 240px; margin-bottom: 10px; margin-left: 0px; margin-right: 10px; margin-top: 0px; width: 320px;" /></a>
</span><br />
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgCtG21dQTdhlUmQa_rns2uzhap7dVQRBOwdQKFAznozT5Y0ygD6zSJmsGBrSK-rNMY5kVfK2wRNyOJVDtYH1aTRKyiC2z7mUPid13GQb9E_ken8WuFRipCR_7o4CIeQUTzUzxQ1AWThHAI/s1600/active-rent-croatia-4.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5645567103718285554" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgCtG21dQTdhlUmQa_rns2uzhap7dVQRBOwdQKFAznozT5Y0ygD6zSJmsGBrSK-rNMY5kVfK2wRNyOJVDtYH1aTRKyiC2z7mUPid13GQb9E_ken8WuFRipCR_7o4CIeQUTzUzxQ1AWThHAI/s320/active-rent-croatia-4.jpg" style="cursor: pointer; float: left; height: 240px; margin-bottom: 10px; margin-left: 0px; margin-right: 10px; margin-top: 0px; width: 320px;" /></a>
</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi3D2vvxR9W_qQBfTYPXRU_NxFcn5U5OT1Bu2A26wRBKihyphbjeW_dk5dqNAVEW-wvM4zMfULYbTw-Ux1joc8YomMO1Q-XAi6sc5DH0R-MrJO9rhKZ558iAGGkRkA6osZrtkY-bxuM9Jho/s1600/active-rent-croatia-3.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5645567102589255666" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi3D2vvxR9W_qQBfTYPXRU_NxFcn5U5OT1Bu2A26wRBKihyphbjeW_dk5dqNAVEW-wvM4zMfULYbTw-Ux1joc8YomMO1Q-XAi6sc5DH0R-MrJO9rhKZ558iAGGkRkA6osZrtkY-bxuM9Jho/s320/active-rent-croatia-3.jpg" style="cursor: pointer; float: left; height: 240px; margin-bottom: 10px; margin-left: 0px; margin-right: 10px; margin-top: 0px; width: 320px;" /></a>
</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span><br />
<span class="Apple-style-span"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgJAJNisUrCFQ3yB46c3mjtH6sDKbEPbpjEIVLECDendQjLvVoqeP0_fFixgnKV-s-7WAEkzYEax-GbKPRf-2dDZBoyXb9YDtAOVT6FJ4Lgf-XKWMZV44kkw6lEe7PWoTsZrADlEJ1YFAdV/s1600/active-rent-croatia-2.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5645567101076857122" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgJAJNisUrCFQ3yB46c3mjtH6sDKbEPbpjEIVLECDendQjLvVoqeP0_fFixgnKV-s-7WAEkzYEax-GbKPRf-2dDZBoyXb9YDtAOVT6FJ4Lgf-XKWMZV44kkw6lEe7PWoTsZrADlEJ1YFAdV/s320/active-rent-croatia-2.jpg" style="cursor: pointer; float: left; height: 320px; margin-bottom: 10px; margin-left: 0px; margin-right: 10px; margin-top: 0px; width: 240px;" /></a>
</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span><br />
<span class="Apple-style-span"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjkxrm4kHlcfwoqMY0HFDFV7Gu05GOCizbNThemVGzAlod_bWQ4Na_5IO-E-gkt6B8DV-9fwaBilgQk6mp_cuGmeqe-XtP6Le_uBlYgUbvG_ZeDeZYTGVhkCDI5G8X_H-RKJWenwW_tQaLp/s1600/active-rent-croatia-1.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5645567095044309986" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjkxrm4kHlcfwoqMY0HFDFV7Gu05GOCizbNThemVGzAlod_bWQ4Na_5IO-E-gkt6B8DV-9fwaBilgQk6mp_cuGmeqe-XtP6Le_uBlYgUbvG_ZeDeZYTGVhkCDI5G8X_H-RKJWenwW_tQaLp/s320/active-rent-croatia-1.jpg" style="cursor: pointer; float: left; height: 240px; margin-bottom: 10px; margin-left: 0px; margin-right: 10px; margin-top: 0px; width: 320px;" /></a>
</span><br />
<span class="Apple-style-span"><span class="Apple-style-span"></span><span class="Apple-style-span"></span></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<span class="Apple-style-span">Con esto, y teniendo en cuenta que el vuelo salía en dos horas, tampoco podía uno luchar mucho. Intenté contactar con atención al cliente de <a href="http://www.autoeurope.es/">Auto Europe</a> pero no hubo manera.</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">A la vuelta compruebo que no tengo cargo alguno en la tarjeta, pero con fecha 14 de julio, es decir, pasado un mes, me cargan 658,36€ de <a href="http://www.activerent.hr/">Active Rent-A-Car </a> (en concreto 638,60€ más el 3% de comisión por compra en el extranjero), apurando al máximo el importe de la franquicia.</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">Aquí el detalle del cargo:</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhM-Xp3B_m7cofL0uEAel0fAQaxcWf1448ZjOptqspLZbmY-PQ1LJevi0zfPdzv8lSQ-APPc7oVdpWUyAWw4fIvlQb5uS5cFofw31QMuwnomFsgaXZ5Qus5_r8oPCWy7HeRvAtrTRxyCS2B/s1600/cargo-pix.jpg"></a></span></div>
<div>
<div>
<span class="Apple-style-span"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh3U2yvL-QSmvLhTyhO7mYPThWcE2NcRwt6Yp1MPQir8zmUj29SbUu6CcpoHKPjjZbWRQQWz8oCKUqZjZdkAz0ydjNwB2SlLVBAux3I0HnCoALLVr1V7LIJ3vH7tWwleABtEC7NEaq5C4Gz/s1600/active-rent-debit-charge.jpg"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5645569465267272626" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh3U2yvL-QSmvLhTyhO7mYPThWcE2NcRwt6Yp1MPQir8zmUj29SbUu6CcpoHKPjjZbWRQQWz8oCKUqZjZdkAz0ydjNwB2SlLVBAux3I0HnCoALLVr1V7LIJ3vH7tWwleABtEC7NEaq5C4Gz/s320/active-rent-debit-charge.jpg" style="cursor: pointer; float: left; height: 156px; margin-bottom: 10px; margin-left: 0px; margin-right: 10px; margin-top: 0px; width: 320px;" /></a></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
</div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">Llamo de nuevo a <a href="http://www.autoeurope.es/">Auto Europe</a>, reclamo lo reclamable, y me indican que lo sienten, pero que es su manera de trabajar. Con estas, les indico que le requieran la factura de la reparación, que no puede ser así de sencillo.</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">Pasado más de otro mes, el 26 de agosto, me remiten la factura de <a href="http://www.activerent.hr/">Active Rent-A-Car </a>con fecha 22 de agosto, es decir: que además de cobrarte una reparación que no sabes si han hecho, por un importe desproporcionado, te mandan una factura de una reparación con fecha un mes posterior al cargo que me realizan por la tarjeta, para una reparación de una pieza que además ya estaba dañada.</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">Aquí el detalle de la factura (con anotaciones gracias al administrador de la página <a href="http://www.sobrecroacia.com/">Croacia</a>):</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<span class="Apple-style-span" style="-webkit-text-decorations-in-effect: underline; color: #0000ee;"></span><br />
<div>
<span class="Apple-style-span" style="-webkit-text-decorations-in-effect: underline; color: #0000ee;"><img alt="" border="0" id="BLOGGER_PHOTO_ID_5645569731901209106" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg7c9_H6YxbO8DUwcCPVufEyadkCaPDPQD_PWrsIkwZCGR1yc2Brzvsgvgtl02PK6qnlTnFBLhedQ8EWnB3-k6EgqhOVvxwFZgvXaAG9r-o8aAbwzXkbZO8ax98xAmAY2qKjZpDksOl0u8_/s320/active-rent-croatia-invoice.jpg" style="cursor: pointer; float: left; height: 157px; margin-bottom: 10px; margin-left: 0px; margin-right: 10px; margin-top: 0px; width: 320px;" /></span><br />
<div>
<span class="Apple-style-span">
</span></div>
<div>
<span class="Apple-style-span">
</span></div>
<div>
<span class="Apple-style-span">
</span></div>
<div>
<span class="Apple-style-span">
</span></div>
<div>
<span class="Apple-style-span">
</span></div>
<div>
<span class="Apple-style-span">
</span></div>
<div>
<span class="Apple-style-span">
</span></div>
<span class="Apple-style-span"></span><br />
<div style="text-align: center;">
<span class="Apple-style-span"><br /></span></div>
<div style="text-align: center;">
<span class="Apple-style-span"><br /></span></div>
<div style="text-align: center;">
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">Mi experiencia no puede ser peor, pero no todo es malo.</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">La <a href="http://www.visitacroacia.es/">oficina de turismo de Croacia</a> se presta para tramitar la reclamación directamente en Croacia, y el administrador de la página <a href="http://www.sobrecroacia.com/">Croacia</a> me echa una mano traduciendo la factura; no se puede reclamar a través de <a href="http://cec.consumo-inc.es/cec/Secciones/Quienes/Quienes_es.asp">Centro Europeo del Consumidor</a> ya que Croacia no es parte de la Unión Europea, no hasta el 1 de enero de 2013.</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">Buscando se da uno cuenta que no somos ni los <a href="http://www.sobrecroacia.com/foro/no-alquilar-coches-en-kompass-rent-a-car-t1778.html">primeros</a> ni los <a href="http://www.sobrecroacia.com/foro/cuidado-con-alquileres-de-coches-caravanas-en-unirent-t3129.html">últimos</a>, gracias al <a href="http://www.sobrecroacia.com/foro/">foro</a> de la página <a href="http://www.sobrecroacia.com/">Croacia</a> y a su administrador he tenido claro a dónde dirigir mi reclamación.</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">Aquí queda esta historia para que cuando busquéis donde alquilar un coche en croacia no lo hagáis con <a href="http://www.activerent.hr/">Active Rent-A-Car </a> si no queréis acabar como yo.</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">Un saludo.</span></div>
<div>
<span class="Apple-style-span"><br /></span></div>
<div>
<span class="Apple-style-span">PD: Actualizaré o publicaré nuevas entradas si hay novedades.</span></div>
</div>fesajehttp://www.blogger.com/profile/07058339000906098372noreply@blogger.com11